FAQs

Q1: What materials are your products made from?
A: Our journals are made with high-quality, smooth paper. Tumblers are crafted from durable 20oz stainless steel with a glossy finish. Stickers and gang sheets use premium, long-lasting materials that are perfect for decorating, crafting, and personalizing.

Q2: Do you offer customization or personalized products?
A: Yes! Many of our stickers, journals, and gang sheets can be customized to suit your style or project. Check the product page for customization options and instructions.

Q3: How long does shipping take?
A: Standard shipping typically takes 5–10 business days, depending on your location. Expedited options may be available at checkout. You’ll receive a tracking number as soon as your order ships.

Q4: What is your return/exchange policy?
A: We want you to love your purchase! If you’re not satisfied, contact us within 14 days of receiving your order for a return or exchange. Products must be unused and in their original condition. Customized items are non-returnable unless defective.

Q5: How should I care for my tumbler?
A: Hand wash your tumbler for best results to maintain the glossy finish. Avoid using abrasive scrubbers or bleach. Our tumblers are designed for everyday use and will keep drinks hot or cold for hours.

Q6: Are your stickers and gang sheets reusable?
A: Some of our stickers are reusable on smooth surfaces, while others are designed for single-use decoration. Gang sheets are meant for creative projects, and you can cut or place them as needed.

Q7: Do you ship internationally?
A: Yes! International shipping is available. Delivery times and costs may vary depending on the destination. International orders are subject to local customs fees and import taxes.